Terms of Service

Last updated: October 24, 2026

1. Acceptance of Terms

By purchasing or using MoreVPN services you agree to these Terms of Service. If you do not agree, do not use our services. You must be at least 18 years old to subscribe.

2. Service Description

MoreVPN provides dedicated static IP VPN subscriptions. Each subscription assigns you one dedicated IPv4 address at your chosen location. Supported protocols include WireGuard, OpenVPN, and L2TP/IPsec. Service is delivered digitally by email after payment confirmation.

3. Acceptable Use

You agree not to use MoreVPN for:

Any illegal activity or violation of applicable laws
Distributing malware, spam, or harmful content
Unauthorized access to computer systems or networks
Harassment, abuse, or harm to others
Copyright infringement or intellectual property violations
Activities that degrade or damage our infrastructure

Violations may result in immediate account termination without refund.

Unmetered Transfer and Fair Use

Plans explicitly labelled Unmetered have no fixed monthly data-transfer allowance. Each customer has a dedicated IP and uses a shared network uplink. Connection speeds depend on network availability, routing and congestion and are not guaranteed.

Fair use applies. Sustained heavy usage that affects other users or network operation may be throttled by us or our network provider. Extra simultaneous connections share the same IP, network connection and fair-use conditions; they do not provide additional bandwidth capacity. Our acceptable-use rules also apply to unmetered plans.

4. Payments and Billing

All fees are charged in USD at the time of purchase
Monthly subscriptions (PayPal) renew automatically until cancelled
Annual and multi-month plans are billed as a one-time payment
Prices are subject to change with 30 days notice to existing subscribers
Payment processing is handled by PayPal, Stripe, or CoinPayments — we do not store card numbers

5. Refund Policy

24-Hour Compatibility Check

Because each dedicated IP is provisioned manually on a server reserved exclusively for you, we cannot offer standard 30-day refunds. Instead, we provide a 24-Hour Compatibility Check: test the service within 24 hours of delivery. If it doesn't work for you, we'll refund 50% — the other 50% covers the initial server setup and IP reservation cost. If you're unsure about compatibility, email us before ordering and we'll advise honestly.

Refund requests must be made within 24 hours of service delivery
Refund amount: 50% of the amount paid for the first billing period
Contact [email protected] with your order ID
Refunds are processed back to your original payment method within 5–10 business days
Payments made with cryptocurrency are not eligible for refunds

6. Service Availability

We target 99.9% uptime but cannot guarantee uninterrupted service
Scheduled maintenance will be communicated when possible
We are not liable for downtime caused by upstream providers or force majeure events
We reserve the right to modify or discontinue service with reasonable notice

7. Dedicated IP Assignment

Your assigned IP is dedicated solely to you for the duration of your subscription
IP addresses are not guaranteed to remain unchanged if server infrastructure changes
Location changes after provisioning may incur a setup fee — contact support

8. Privacy and No-Logs

We maintain a strict no-logs policy for your VPN traffic. We collect only the minimum data necessary to operate the service. See our Privacy Policy for full details.

9. Intellectual Property

All MoreVPN content, brand assets, and software are owned by MoreVPN. You may not reproduce, modify, or distribute them without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, MoreVPN is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.

11. Termination

We may terminate accounts that violate these terms without refund
You may cancel your subscription at any time — cancellation takes effect at the end of the current billing period
To cancel a PayPal subscription, do so directly in your PayPal account

12. Governing Law

These terms are governed by applicable law. Disputes shall be resolved through good-faith negotiation before any legal action.

13. Changes to Terms

We may update these terms at any time. Material changes will be communicated by email. Continued use of the service after changes constitutes acceptance.

14. Contact

Questions about these terms: [email protected]